Canadian Health Information Management Association Practice Exam

The process of joint discussion and agreement on goals is known as:

1. MBO.

2. MBWA.

3. theory X.

4. theory Y.

The correct answer is: MBO.

The process of joint discussion and agreement on goals, commonly referred to as Management by Objectives (MBO), emphasizes collaboration between management and employees to set specific goals that are clearly defined. This approach fosters a sense of ownership and commitment among employees, as they are actively involved in the goal-setting process. MBO encourages alignment between individual and organizational objectives, which can lead to increased motivation and better performance, as everyone understands their role in achieving the overall goals. This structured approach helps ensure that both parties have a mutual understanding of expectations and can effectively measure progress towards achieving those goals. Comparatively, other terms like Management by Walking Around (MBWA) focus more on informal management styles and employee interactions rather than structured goal setting. Theory X and Theory Y refer to different managerial assumptions about employee motivation and behavior, rather than a specific process for setting objectives collaboratively. Therefore, MBO is the term that most accurately describes the process of joint discussion and goal agreement.