Canadian Health Information Management Association Practice Exam

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Study for the Canadian Health Information Management Association Exam. Utilize flashcards and multiple choice questions with explanations. Prepare effectively for your exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


What should Sally prioritize after identifying low stakeholder satisfaction and low staff morale?

  1. Call for a staff meeting

  2. Develop a strategic action plan

  3. Ignore the issues

  4. Seek direction from her manager

The correct answer is: Call for a staff meeting

Prioritizing a staff meeting is crucial for addressing low stakeholder satisfaction and low staff morale because it creates an immediate platform for open communication. In this setting, Sally can engage her team in discussions about their concerns, frustrations, and suggestions for improvement. This not only helps in identifying the root causes of the issues but also demonstrates to the staff that their opinions matter and are valued. A group meeting can foster a sense of camaraderie among the staff, improving morale as they collaborate to find solutions to the problems at hand. Additionally, it can facilitate direct feedback from stakeholders if they are included, thus addressing their concerns as well. Creating a space for dialogue is an essential step before implementing any broader strategies or plans, because it ensures that solutions are more tailored to the actual needs of both the staff and the stakeholders. Developing a strategic action plan without first gathering input may lead to misaligned solutions that do not resonate with the team or address the specific issues contributing to low morale and stakeholder dissatisfaction. Hence, starting with a meeting cultivates an informed and collaborative approach.